Out of more than 470 stores around Australia, the Rockhampton Upper store, in the region’s Stockland Shopping Centre, has received the brand’s highest honour.
The store converted to the Priceline Pharmacy brand in 2017 and prides itself on being an integral part of its local community.
While Rockhampton Upper has a large range of health and beauty products and new store design, it is the store’s culture of real, classic care which underpins the store’s success, says the banner group.
The store’s metrics include significantly growing its loyal customers through the brand’s Sister Club program.
The store is part-owned and operated by Dan Carpenter, who Priceline says has played a crucial role in developing his staff by ensuring team members continually develop new skill and explore ideas.
General Manager of Priceline Pharmacy’s Andrew Vidler said, “Every year we are pleased to recognise and celebrate the store that has gone above and beyond in every area, including customer service and overall store experience.
“Rockhampton Upper is our top store because they have a dedicated and passionate team who truly care about their customers.”
Rockhampton Upper was recognised at Priceline Pharmacy’s first virtual awards ceremony (due to COVID-19) hosted by Chrissie Swan and Joel Creasey.